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Shipping policy
Bee-Bees
Processing Time
Every piece is carefully prepared before it begins its journey to you.
- Orders are processed within 1–3 business days
- Orders are not processed on weekends or holidays
- During high-demand periods, processing may take slightly longer
Shipping Time & Delivery
We work with trusted global partners to deliver quality jewelry at accessible pricing.
- United States: 5–10 business days
- International: 10–20 business days
Not included weekends and holidays.
Please note: Delivery times are estimates and may vary due to customs or carrier delays.
Shipping Cost
We believe luxury should feel effortless.
- Free Shipping on all orders
- No hidden fees at checkout
Order Tracking
Once your order ships, you’ll receive a confirmation email with your tracking number.
- Tracking updates may take 2–5 days to appear
- You can track your order anytime through our tracking page
Multiple Shipments
To ensure faster delivery, your order may arrive in separate packages if items are shipped from different fulfillment centers.
Customs, Duties & Taxes
- Most orders will not incur additional fees
- However, international orders may be subject to customs duties or taxes, which are the responsibility of the customer
Incorrect Address
Please ensure your shipping details are correct at checkout.
- We are not responsible for orders shipped to incorrect addresses
- If you notice an error, contact us within 12 hours of placing your order
Delayed or Lost Packages
While we work with reliable carriers, delays can occasionally happen.
If your order is significantly delayed:
- Contact us at support@bee-bees.com
- We’ll work with the carrier to resolve the issue as quickly as possible
Questions
If you have any questions about your order or shipping, feel free to reach out:
If your package is marked as delivered but not received:
- Please check with neighbors or your local carrier
- Contact us and we will assist you
While we are not responsible for lost or stolen packages, we will do our best to help resolve the issue.
Multiple Items
If your order contains multiple items, they may arrive in separate packages depending on availability.
Contact Us
For any shipping-related questions:
📧 sales@bee-bees.com
🌐 www.bee-bees.com