Refund policy

Bee-Bees

At Bee-Bees, every piece is carefully selected to reflect elegance, quality, and timeless beauty. We want you to feel confident with your purchase, and we’re here to ensure a smooth experience if something isn’t right.

Our Promise

We stand behind the quality of our jewelry. If your piece doesn’t meet expectations, we’ll make it right.

Returns

We accept returns within 30 days of delivery.

To qualify:

Items must be unworn, unused, and in original condition
Must include original packaging
Proof of purchase is required

Non-Returnable Items

To maintain hygiene and quality standards, the following items are non-returnable:

Earrings
Custom or personalized pieces
Final sale items

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

Include:

Clear photos of the item
Packaging photos

We will prioritize your case and offer:

A replacement, or
A full refund

Refund Process

Once your return is received and inspected:

You will receive a confirmation email
Refunds are issued to your original payment method
Processing time: 5–10 business days

Exchanges

We currently do not offer direct exchanges.

To exchange:

Return your item
Place a new order

Return Shipping

Customers are responsible for return shipping
Shipping fees are non-refundable
We recommend using a tracked shipping service

Order Changes & Cancellations

Orders can be canceled or modified within 12 hours of purchase.

After this window, orders are processed and cannot be changed.

A Note on Fulfillment

Our jewelry is sourced from trusted partners and carefully selected collections. Minor variations may occur, which adds to the uniqueness of each piece.